Privacy Policy
How TopSafeAI collects, processes, and safeguards institutional and personal data globally.
Introduction
At TopSafeAI, we are committed to protecting the privacy and security of the financial institutions we serve. This Privacy Policy describes how TopSafeAI ("we", "us", or "our") collects, uses, and shares information in connection with our fraud prevention platform, websites, and related services (collectively, the "Platform").
By accessing or using our Platform, you acknowledge that you have read and understood this Privacy Policy. As an institutional-grade infrastructure provider, we maintain rigorous data handling protocols designed for the fintech and banking regulatory environment.
Information We Collect
Institutional & Personal Data:
- Account Information: Name, professional email, company role, and contact details for administrative users.
- Business Identity: Company registration numbers, regulatory license info, and institutional banking details.
- Transactional Data: Metadata related to financial transactions processed through our L4 engine for the purpose of fraud detection.
Automated Collection:
We automatically collect device info, IP addresses, and browsing telemetry to optimize platform performance and prevent unauthorized access.
How We Use Information
Our primary objective is to facilitate safe financial operations. We use collected data to:
- Provide and maintain the TopSafeAI Fraud & Compliance Suite.
- Execute high-velocity risk scoring and AML monitoring.
- Generate regulatory-grade audit trails for CBN or SEC compliance.
- Develop and refine our machine-learning detection models.
Data Security
Institutional-Grade Protection
We implement AES-256 encryption at rest and TLS 1.3 in transit. Our systems undergo regular SOC2 Type II audits and penetration testing to ensure the integrity of financial data.
Data Retention
We retain data only as long as necessary to provide services to our clients or as required by applicable laws and regulations (typically 5-7 years for financial records in accordance with AML guidelines). Once the retention period expires, data is securely purged or anonymized.
User Rights
Users of our Platform in specific jurisdictions (including the EU and Nigeria) have certain rights regarding their personal data:
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer: